St Gemma's Hospice
Fournir un accès à l'information sur les soins palliatifs et l'éducation des patients, les soignants et les professionnels afin de promouvoir fin des choix de vie

Services de soins palliatifs

There are many palliative care services available in Leeds:

During office hours

Leeds Teaching Hospitals NHS Trust - palliative care team

Leeds Teaching Hospitals NHS Trust – palliative care team
Robert Ogden Centre
St James’s University Hospital
Leeds, LS9 7TF

  • What does this service provide for palliative care patients and their carers?

The hospital specialist palliative care team covers both Leeds General Infirmary and St James’s University Hospital as well as Chapel Allerton and Wharfedale Hospitals. If you are referred to the service, you and your family / carers will be offered palliative care and advice by the team of nurses and doctors with the help of social work, pharmacy and other colleagues when needed.

We work with the ward doctors and nurses to improve your physical comfort (such as treatment for pain or sickness). We also help them with decisions about your future treatment and with any emotional, social or spiritual concerns you may have.

We can discuss your choices for types of future treatment and care with you and refer you to other professionals who will continue your care in hospital, home, care home or a hospice.

  • How do patients and carers access this service?

You need to be referred by a doctor or nurse on the ward where you are having treatment.

  • What postcode areas does this service cover?

You will have access to specialist palliative care if you are an inpatient at any of the hospitals in Leeds Teaching Hospitals Trust. Your home address does not matter.

District nursing service

The district nursing teams in Leeds provide a 24 hour service to patients in the community. If you have a life-limiting illness they will care for you and help support your family / carers. The teams are led by a qualified district nurse, who has had specialist training in caring for patients at home. They work with registered nurses (staff nurses) and healthcare support workers.

District nurses cover the whole of Leeds and some surrounding areas and are based in 12 locations around the city. You can contact the base closest to your home at the following numbers during normal working hours (8.30am to 5pm). Your GP can also refer you to the district nurses on your behalf. You can also be referred from local hospitals, hospices, social services, voluntary sector organisations and carers. For details of how you can contact a district nurse outside of normal working hours, please go to the out of hours section.

District nurse neighbourhoods (bases):

  • Armley Moor 0113 3059293
  • Beeston 0113 3059706
  • Chapeltown 0113 2951029
  • Hunslet 0113 2728634
  • Kippax 0113 2878633
  • Meanwood 0113 8433354
  • Middleton 0113 2077036
  • Pudsey 0113 8438806
  • Seacroft 0113 2951088
  • Wetherby 01937 522837
  • Woodsley 0113 2951267
  • Yeadon 0113 3050356

St. Gemma's Hospice

  • What does this service provide for palliative care patients and their carers?

If you have a life-limiting illness St. Gemma’s Hospice can give specialist palliative care and support to you, your family and carers. We provide care through our Inpatient Unit, Day Services and the Community Team. We can help you with symptom management, emotional and spiritual care, rehabilitation, terminal care and bereavement support.

  • How do patients and carers access this service?

If you wish to be cared for at St. Gemma’s Hospice a health care professional will need to fill out and sign a referral form. This can be completed by your GP, District Nurse, Hospital Palliative Care Team or Hospital Specialist Nurse. If you wish to be cared for in your own home you will need your GP’s agreement. St Gemma’s also provides a specialist bereavement service for adults and children. Please call 0113 218 5500 or visit our bereavement support page for further details.

  • What postcode areas does this service cover?

St. Gemma’s Hospice provides a service for the east side of Leeds. If you live in the following postcode areas you will be able to access our services: LS22, LS23, LS15, LS6-9, LS25, WF10, WF3, LS10-11, LS26, LS14-15, LS17.

Wheatfields Hospice

  • What does this service provide for palliative care patients and their carers?

Wheatfields Hospice provides specialist palliative care for adults with life-threatening illness and support for their families and carers. Care is available to people of all religions, cultures and social backgrounds. Wheatfields has an in-patient unit, day services and community team. Care includes symptom management, psycho-spiritual care, rehabilitation, terminal care and bereavement support.

  • How do patients and carers access this service?

Referral to Wheatfields service is via a patient’s GP, district nurse, hospital palliative care team or hospital specialist nurse. A signed referral form from a healthcare professional is required. GP consent is needed for patients to be seen in their own home.

  • What postcode areas does this service cover?

Wheatfields hospice provides a service to the west part of Leeds. The following postcodes can access our services: LS4, LS5, LS6, LS11, LS12, LS13, LS16, LS18, LS19, LS20, LS21, LS27, LS28, LS29, BD11 & WF3.

Please note: people living within the BD11 and WF3 postal codes please check with your GP if you fall into the Wheatfields catchment area.

Leeds adult social care

110, Merrion Centre
Leeds LS2 8DT
Tel: 0113 247 8924

  • What does this service provide for palliative care patients and their carers?

Leeds Adult Social Care operates from a variety of sites across the city, both in the community and within the hospitals. Social Workers assess the care and support needs you and your family might have. We work with you to help find solutions to a range of practical problems. These might include financial difficulties, a lack of family or social support, a need for carers and services to enable you to manage living at home, and the opportunity of discussing other care options such as respite breaks for you and/or your carer, day centres and care homes.

We try to listen to and give you advice so that you can choose for yourself the services you think you need. We respect your right to have choice and control when making decisions that affect your daily life. Our job is to support and enable you to do this.

An Oncology Social Work Team is also based at St James’s Hospital which has specialist workers with training and experience of supporting patients with a cancer diagnosis. This team offers patients and their families financial, welfare benefits and legal advice, and facilitates meetings to plan discharges from hospital, which might involve setting up a care package or assisting with choosing a suitable care home. The team is also experienced in helping patients to engage in informed and meaningful communication with family members, and can help you to explore the emotional and psychological implications of the illness.

  • How do I contact Leeds Adult Social Care?

If you are living at home, you or your carer can phone the Leeds City Council “Contact Leeds” Call Centre on 0845 125 4113, and request a Social Care Assessment. Your request will be passed on to the Initial Response Team in your local community area and they will either signpost you to the appropriate Social Care Agency or visit you at home to discuss and assess your concerns and needs in more detail.

      • How do cancer patients and their carers access the St James’s Hospital, Bexley Oncology Social Work service?

You need to be referred to this team by ward-based nurses while you are staying in the hospital or are attending an out-patient clinic.

  • What postcode areas do the hospital Oncology and Palliative Care Team Social Work services cover?

All Leeds residents can access Social Care Assessments. The specialist hospital-based Oncology Social Work Service and the Palliative Care Team Social Worker are also available to non-Leeds people who are being treated in the St James’s Hospital, Bexley Oncology Centre.

Yorkshire Ambulance Service NHS Trust

Yorkshire Ambulance Service NHS Trust
Springhill, Unit 41 Business Park, Brindley Way, Wakefield, WF2 0XQ
Tel: 0845 124 1241

  • What does this service provide for palliative care patients and their carers?

The Palliative Care Ambulance Service is operated by the Yorkshire Ambulance Service NHS Trust. The ambulance is used to transport patients with palliative care needs in Leeds. It aims to assist co-ordination between the different areas of the health service to enable you to be cared for and die in the place of your choice.

The ambulance is used seven days a week between 9am and 7pm, including weekends and bank holidays. The ambulance staff have all received additional training in caring for patients with palliative care needs.

The ambulance has been designed for comfort and relaxation, with the aim of reducing its ‘clinical’ look. On board there is a pressure-relieving mattress, a reclining chair, DVD / TV and space for friends and family to travel with you.

  • How do patients and carers access this service?

You have to be referred by a health professional to access this service.

  • Which postcode areas does this service cover?

You can access this service if you are registered with a GP in Leeds.

  • More information

You can find out more about the service we offer in our leaflet et poster.

Information for patients and carers

If you live outside of Leeds and would like to know the support available in your area please contact your local GP or hospice.

The Care Quality Commission (CQC) also provide information on how to get started with using health and social care services and what you need to do to find the right care service for you.

Outside office hours

There are many palliative care services available outside of normal working hours in Leeds.

Leeds Teaching Hospitals NHS Trust - palliative care team

Leeds Teaching Hospitals NHS Trust palliative care team
Robert Ogden Centre
St James’s University Hospital
Leeds, LS9 7TF

  • Hours available

24 hours a day, 7 days a week

  • What does this service provide for palliative care patients and their carers?

The ward team will look after your day to day care, including managing your symptoms and arranging your discharge. Outside of normal working hours a consultant in palliative medicine will be available to give advice to the ward team if they request it. They work with the doctors and nurses to improve your physical comfort (such as treatment for pain or sickness) and to assist them with decisions about your future treatment.

  • How do patients and carers access this service?

You need to be referred by a doctor or nurse on the ward where you are having treatment.

  • What postcode areas does this service cover?

You will be given specialist palliative care if you are an inpatient at Leeds General Infirmary or St James’s University Hospital. Your home address does not matter.

District nursing out of hours service

The districts nursing out of hours service, formally comprimised of the Twilight and Night Care services, is now called the District Nursing Night Service and operates between 9pm and 7am.

The team is based at Rutland Lodge, Potternewton Lane, Leeds, LS7 3DR.

The District Nursing Night Service contact number is 0300 003 0045

  • What does this service provide for palliative care patients and their carers?

You will receive care from district nurses, community staff nurses or community nursing assistants.

A qualified nurse will assess your overnight care needs and your district nurse will arrange your overnight visits.

A community nursing assistant will care for you in your own home from 10pm to 7am. The nursing assistant can contact a qualified nurse for advice or assistance at any time.

If you need extra help a qualified nurse is available to visit. They can help in many ways such as helping to manage your symptoms, assisting with any catheter problems or pressure relief. Requests can be made by patients, carers or your GP.

  • How do patients and carers access this service?

The service covers the whole of the area covered by Leeds City Council. If you feel you would benefit from this service please discuss with this with your district nurse. They can request overnight care or plan a visit during the night.

If your district nurse registers you for palliative care services you will be given a priority phone number. This number will be displayed on a pink sticker on your district nursing records. You should ring this number for assistance out of office hours.

You can also contact the service manager during office hours (8.30am to 5.30pm) by calling 0113 843 1766.

  • What postcode areas does this service cover?

All Leeds postcodes.

St. Gemma's Hospice

  • Hours available

Outside of office hours you, your carer or your health care professional can call the Nurse in Charge on 0113 218 5511 for advice and information. If you are an inpatient you will receive 24 hour care at the hospice. To receive our other services during the day you will need to be referred to the hospice by a health care professional.

  • What does this service provide for palliative care patients and their carers?

If you have a life-limiting illness St Gemma’s Hospice can give you specialist palliative care and support your family and carers. We provide care through our Inpatient Unit, Day Services and the Community Team. We can help you with symptom management, emotional and spiritual care, rehabilitation, terminal care and bereavement support.

Wheatfields Hospice

  • Hours available

Can contact 24 hours a day

  • What does this service provide for palliative care patients and their carers?

Advice and support for patients and their families who require specialist palliative care.

  • How do patients and carers access this service?

Service can be accessed via the above telephone number.

  • What postcode areas does this service cover?

Areas covered by our service are primarily dependent on location of the person’s GP and mainly cover the eastern part of Leeds.

The following postcodes can access our services: LS4, LS5, LS6, LS11, LS12, LS13, LS16, LS18, LS19, LS20, LS21, LS27, LS28, LS29, BD11 and WF3.

West Yorkshire Urgent Care

The out of hours service in West Yorkshire is now known as West Yorkshire Urgent Care services.

This service is provided by:

  • NHS Direct (access and assess)
  • Local Care Direct (treatment in Bradford, Leeds, Kirklees and Wakefield)
  • Care UK (treatment in Calderdale)

If your district nurse registers you for palliative care services you will be given a priority phone number. This number will be displayed on a pink sticker on your district nursing records. You should ring this number for assistance from a GP or district nurse out of office hours.

This line is answered from 6.30pm to 8am Monday to Thursday and from 6.30pm on Friday over the weekend until 8am on Monday.

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